This is the classic argument against captialism: Profits are looked at as an evil when in reality profits are what drives innovation. I try to reason with people who come from this perspective by explaining how the market would correct itself in an unfair situation.
However, I am afraid these people seem to be just plain lazy and demanding. They do not try to understand an issue and all that affects it. Instead they demand that services be provided to them, all because they do not have a clear understanding of the essential connection of captialism and culture.